Interactive Kiosks

INTRODUCTION

Kiosk is a small enclosed area or booth set up for various purposes. These could be phone booth, food kiosk, newspaper kiosk.

Interactive Kiosks are set up for information and communication purpose and are equipped with computer and information system. These kiosks display information on the computer screen and helps in transaction. It is interactive as it allows the user to feed input into it and get the output for which it is designed to provide.

These workstations of interactive kiosks have supporting software, hardware and firmware which allow the users to use the applications to communicate with the server and retrieve information, take actions as per the requirement. An user friendly front end and high capacity back ends are used in an interactive kiosk to provide easy interface and effective and accurate output.

Interactive kiosks are very useful to the users or customers as it could easily be found on any remote or market place and serves most of the purposes. Users do not need to visit the physical location or office of the company or bank to get the work done.

It is also used for infotainment, ecommerce and marketing purposes. Movie halls like PVR can install a kiosk at any public place and can facilitate the showcase of the current and upcoming movies and also book tickets.

Many banks have installed passbook printing and cash deposit kiosk besides ATM to facilitate their customers with these services without visiting their respective banks.

* Video shown above is indicative, with full copyright to their respective owners.

APPLICATIONS

The use of kiosk has increased a lot to avoid human intervention for the services that could be carried through self service interactive machines.

• Airlines ticketing
• Banking
• Job application
• Music
• Apply for a contest
• Order food
• Voting or survey and feedback for product or service
• Payment of bills